Shipping & Returns – FAQ

📦 Shipping

We ship worldwide via Printful. Orders are fulfilled and shipped within 2–5 business days after purchase.

  • Netherlands: 3–7 business days
  • Europe: 5–10 business days
  • Rest of World: 7–14 business days

Shipping costs are calculated at checkout based on your location.

🔄 Returns & Refunds

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

Damaged or wrong item?

Contact us immediately at bryanvangeest@gmail.com with a clear photo of the issue. We will resolve it no need to send the item back.

What cannot be returned?

Because our products are made on demand (print-on-demand), we do not accept returns due to incorrect size selection by the customer. Please always check the size guide before ordering. Personalized or custom items cannot be returned either.

EU customers – 14-day cooling off period

If goods are shipped to the European Union, you have the right to cancel your order within 14 days, provided the item is unworn, unused, and in its original packaging.

Refunds

Once your return is approved, you will be refunded within 10 business days via your original payment method. Contact us at bryanvangeest@gmail.com if it has been more than 15 business days since your return was approved.

❓ Frequently Asked Questions

Can I change my order after placing it?

Orders are sent to production quickly. Contact us as soon as possible at bryanvangeest@gmail.com and we will do our best to help.

My order hasn't arrived yet – what should I do?

Check your tracking information first. If your order is significantly delayed, contact us and we will investigate.

Do you offer free shipping?

Shipping costs are calculated at checkout. Use code YF9DA4AG4QNJ for 20% OFF on orders over €50.