Privacy policy

Privacy Policy — Drova Nova

Last updated: April 2026

Drova Nova operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Drova Nova is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is handled.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you.

We may collect the following:

  • Contact details (name, address, phone number, email)
  • Financial information (payment details, transaction data)
  • Account information (username, password, preferences)
  • Transaction information (orders, cart activity, purchases)
  • Communications (messages sent to us)
  • Device information (IP address, browser, device type)
  • Usage information (how you interact with our website)

Personal Information Sources

We collect personal information:

  • Directly from you (when you create an account or place an order)
  • Automatically (via cookies and similar technologies)
  • From service providers (e.g. payment processors)
  • From partners or third parties

How We Use Your Personal Information

We use your data to:

Provide and Improve Services

  • Process orders and payments
  • Deliver products
  • Manage your account
  • Personalize your shopping experience

Marketing and Advertising

  • Send emails and promotions
  • Show relevant ads

Security and Fraud Prevention

  • Protect against fraud and abuse
  • Secure transactions

Communication

  • Provide customer support
  • Respond to inquiries

Legal Obligations

  • Comply with laws and regulations

How We Share Personal Information

We may share your data:

  • With Shopify and service providers (payments, shipping, hosting)
  • With marketing partners (for ads and promotions)
  • When required by law
  • In case of business transfers (e.g. sale or merger)

Relationship with Shopify

Our store is hosted by Shopify, which processes personal data to provide and improve services.

Your data may be transferred to countries outside your own.

Learn more: https://privacy.shopify.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

Our services are not intended for children. We do not knowingly collect data from minors.

Security and Data Retention

We take reasonable steps to protect your data, but no system is 100% secure.

We retain personal data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Dispute resolution

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Correct your data
  • Request data transfer

You can exercise these rights by contacting us.

Complaints

If you have complaints, contact us first.
You may also contact your local data protection authority.

International Transfers

Your data may be stored or processed outside your country.
We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this policy. Changes will be posted on this page.

Contact

If you have any questions or want to exercise your rights:

Drova Nova
📞 +31 639173543
📧 bryanvangeest@gmail.com
📍 The Netherlands

Drova Nova is the data controller of your personal information under applicable data protection laws.